Far too long refunding and expensive postage charges
The postage was high and the battery was incorrect so returned according to their instructions, so I lost money on that. They received goods back but no refund after nearly 2 weeks. When contacted with proof they received the item, they apologised but said its another 5 working days from today for a refund!! Not good at all.
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by John
04/01/2025
Missold product and fobbed off numerous times.
Product not suitable for appliance and I was fobbed off numerous times by customer services before they bothered to actually check the problem, which was that the measurements were incorrect. They haven't updated the page yet so be careful they don't missell a freezer seal for Electrolux.
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by Gavin Brame
04/01/2025
Quality products
Quality products , quickly despatched , a great company to deal with , 1 vacuum cleaner back to new condition !
Exactly what was ordered, Arrived next day top service
As always.
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by Jan
03/01/2025
Very efficient & quick delivery.
Very efficient & quick delivery.
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by Mrs Frances Biggs
03/01/2025
Everything was simple and easy to order…
Everything was simple and easy to order and arrived quickly. It was exactly what I needed. In future l will check out your site when I need other items!
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by Mr Derrick Burton
03/01/2025
i needed a new cooker seal just 3 days…
i needed a new cooker seal just 3 days before Xmas and managed to get one on Xmas eve! just in time for the roast!
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by Sharon Henry
03/01/2025
Will never order from this company again.
Ordered a belt drive for a tumble dryer on 31st December 2024. Paid £6,95 for it to arrive on 2nd January 2025. It is now the 3rd January, I have emailed the company twice now with no response. The worst bit is that I ordered the same part from another company, then cancelled it on 31st December 2024 because I believed I would receive the part from espares quicker. Do not buy from this company. No phone number, no one responds to emails, complete waste of my time.
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by Mrs Bryant
03/01/2025
good service
the goods I ordered came quickly
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by Mr Kevin Cook
03/01/2025
I used the oven code and references but got the wrong element and fan unit.
Offered refund
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by Mr Goerge Brown
03/01/2025
Always reliable.
Items were as described fitted washing machine perfectly, and delivered on date stated.
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by Mr Matthew Fenner
03/01/2025
Happy customer
Found the right part with ease, price was very competitive and delivery was exceptionaly quick given the time of year. Have used espares.co.uk a number of times now and every time has been stress free and quality parts
Would highly recommend and will continue to use for all my appliance parts
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by Stuart O'Neill
03/01/2025
No phone number - avoid
Ordered a part - site said I could track my parcel. I couldn't.
No phone number - woeful idea.
Contact page - email only - response in 48 to 72 hours. Rubbish.
No response from the MD
Parcel arrived but no response to my queries.
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by Michael Clift
03/01/2025
Definitely the place to buy parts
Definitely the place to buy parts. Delivered two days before expected date
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by Paul B
03/01/2025
Perfect
Perfect, ordered in the evening, delivered 2pm the next day couldn’t fault them. The part fit perfectly as well ??
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by customer
03/01/2025
quick excellent service
quick excellent service
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by Tony Downes
03/01/2025
Very good service
Very good service
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by Roy Drinkwater
03/01/2025
Fast delivery
Fast delivery meant that the oven was back in operation the next day.
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