Ordered and was delivered on time. Updated right up to the package arriving. XX
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by Mo
09/01/2025
Dishwasher inlet hose
Parts arrived on time and were exactly as ordered.
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by Karen Whittle
09/01/2025
I ordered a part for next day delivery…
I ordered a part for next day delivery paying the additional charge £6.95. I recieved the email letting m eknow thta the product had been dispatched. It failed to arrive i emailed them to advise them that the part had not arrived and have heard nothing since its been 4 days since I placed the order.
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by CHRISTINE
09/01/2025
Easy to find the part on line and…
Easy to find the part on line and delivered quickly
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by Mr Gary Jarvis
09/01/2025
Great service
Great service, package arrived as scheduled - but to the wrong address! No fault of eSpares as I forgot to change my address as I had moved since I last used eSpares and forgot to change my address in my online account, which I quickly rectified. I realised the error within 20 minutes of placing the order and went back to cancel but there is no cancel button - just wasn’t there, despite all my attempts to cancel - I couldn't. I was able to still pick up my package as the old address wasn’t far from my new one.
I did make a complaint to eSpares about not being able to cancel. They were very good about it and promised they would get their I.T. to look at it; one should be able to cancel right up to just before the item is dispatched.
But I still give them 5 stars for: excellent delivery service, having the parts available and great customer care service.
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by Mr Martyn Wells
09/01/2025
Quick dispatch and delivery
Quick dispatch and delivery. Thank you
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by J Strachan
09/01/2025
My go-to place for replacement parts
Easy to source the correct part. Quick delivery and guides were a real help. Would deffo use again
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by Bryan Rushton
09/01/2025
Failure to supply correct part
Our cooker grill element failed a week before the Christmas holiday we ordered a new one and it arrived on time to fit. we opened the box and it was an oven shelf they sent us we were not impressed at all what made it worse
they said we would have to wait being sent the correct
part while they identified the problem in there warehouse ! also they offered a 10% discount on our next purchase ! Not impressed at all, received the correct part but not been able to use our top oven
and grill when we needed it over the holidays,
This is the third time, we have replaced the grill element over 12 years but this is the fist time we have had any problem with E-Spares.
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by Walter Frame
09/01/2025
Easy to order
Easy to order. Delivery timely.
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by kim jennings
09/01/2025
Super speedy delivery
Super speedy delivery, easy to find part
Thank you
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by .Deryck Prosser
09/01/2025
Good product
Good product, swift delivery
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by Mike
09/01/2025
Great service and quick delivery.
Great service and quick delivery.
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by JWoolmer, Somerset
09/01/2025
Found exactly what I wanted on the Web…
Found exactly what I wanted on the Web site. Arrived very quickly.
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by Gail Burroughs
09/01/2025
The bellows on my washing machine broke…
The bellows on my washing machine broke on Friday 27/12/24. New onw arrived lunch time Saturday lunch time. Even with Christmas they delivered.
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by Aberdeen loon
09/01/2025
Great for Spares (not surprisingly!)
I always seem to find what I'm looking for. I'd recommend eSpares
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by Sarah Godwin
09/01/2025
Great service
Great service, ordered parts and they arrived as stated 2 days later.
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by Agnes brown
09/01/2025
icemaker fix.
good quality product easy to fit and working as it should.
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by Bill Edwards
09/01/2025
Delivered earlier than expected
Happy with delivery and product. It needed a bit of sanding down to fit.
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by RoyH
09/01/2025
Rapid delivery
Rapid delivery, reasonable price.
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by simon wheeldon
09/01/2025
Quick delivery
Nice item, very well packsged and quick delivery
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