Perfect product. Great communication and next day delivery option too. Thanks!
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by EOR
20/01/2025
Web site easy to navigate
Web site easy to navigate. Part arrived promptly and was exactly what was needed.
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by Tony Berry
20/01/2025
Spare delivered quickly at a reasonable…
Spare delivered quickly at a reasonable price
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by Heather Chamberlain
20/01/2025
Helpful assistance by phone and swift…
Helpful assistance by phone and swift delivery of the spare part I needed
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by BRIAN LANGDOWN
20/01/2025
48 hours response to a wrong item…
48 hours response to a wrong item delivered.bought elsewhere with next day delivery
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by MS SHARON NOLAN
20/01/2025
Exceptional customer service
Just before Christmas, my elderly dad removed the glass panels from their Zanussi 55-inch gas oven to clean them. While putting them back, one of the panels shattered into tiny pieces, leaving my parents devastated. I went online to eSpares website and ordered the inner door glass. However, later that day, an appliance technician informed me that the oven actually had three glass panels (with the outer door being one of them). Realizing I had ordered the wrong panel, I quickly emailed eSpares back to explain the mistake and requested to cancel the order.
The following day, I received a reply from them informing me that the order had already been processed but reassuring me that they would reimburse the full amount. To my surprise, they also stated that I wouldn't need to return the glass once it arrived. I was a bit skeptical but decided to wait and see. True to their word, the full refund was issued within a week!
The glass panel also arrived, carefully wrapped, just as they had promised. I cannot recommend this company highly enough, their customer service is exceptional. It's rare to encounter such outstanding service these days, and it was truly refreshing. Unlike the usual hassle of returning incorrect items and chasing refunds, eSpares made the process completely stress-free. Fair play to them for their fantastic customer service. Would highly recommend this company & give them 10 stars ?? if possible.
Sharon Nolan, Naas, Co. Kildare, Ireland
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by Neil Coulson
20/01/2025
Super quick post of item and at a good…
Super quick post of item and at a good price
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by scott
20/01/2025
Delivered the part super quick and…
Delivered the part super quick and enabled me to fix my washing machine cheaply
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by freda ohara
20/01/2025
Arrived before expected date
Arrived before expected date. Vacuum filter the correct part. All working fine
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by customer
20/01/2025
Excellent service
Excellent service, next day delivery
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by Phill
20/01/2025
I have fixed both my Smeg range and My noisy Freezer cooker…
I have fixed both my Smeg range cooker and my noisy Samsung Fridge Freezer which needed a new fan motor. The video to change a freezer fan was really easu to follow. The biggest adavantage of using espares was the returns. It is very easy to order the wrong parts when you have never done repairs like these before.
After the first mistake I found that returning parts was a doddle. Which reduces the stress if you get it wrong. The new parts came quickly and I was confident i'd get a refund even if I made a mistake.
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by Jim Lancs
20/01/2025
Still waiting
I am still waiting for you to sort my purchase of an oven lamp!!
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by Mr Queripel
20/01/2025
always helpful.still got parts for my…
always helpful.still got parts for my 15 year old dishwasher
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by Mhairi Speirs
20/01/2025
Excellent prompt service
Excellent prompt service. Broke the shelf at 2pm and new shelf in less than 24 hrs
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by Trevor
20/01/2025
Good product good price and Quick delivery
Have used eSpares several times always a good product good price and quick delivery.
Thank you
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by Mrs Mary Rooney
20/01/2025
Very efficient
Very efficient
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by Alan
20/01/2025
I ordered an item and was received…
I ordered an item and was rteceived next day as expected
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by Mr Biggerstaff
20/01/2025
Always dependable and sends correct…
Always dependable and sends correct parts promtly
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by Morgan
20/01/2025
As advertised and quick delivery.
As advertised and quick delivery.
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by Mr stuart
20/01/2025
Great proce and speedy service
Great proce and speedy service
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