great value. easy to find products. super quick delivery.
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by Sandra
21/01/2025
Bought after watching a short video of …
Bought after watching a short video of how to install the heating element, and yes , was that simple , great service arrived next day, thanks .
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by Roger
21/01/2025
I ordered a new drip tray for my Bosch…
I ordered a new drip tray for my Bosch oven and it was supplied without any issues and now I realise my oven needs a clean! Recommended supplier.
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by riclit
21/01/2025
Superb service
Extremely pleased with the assistance I received to identify the part I needed. Ordered 8pm, arrived 10am the next day. Superb.
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by Happy Customer
21/01/2025
Very easy to find the correct part
Very easy to find the correct part. Arrived in good time. Well packed. However, although the size was correct, the profile of the seal was different from the original and we did have to use our initiative and a bit of imagination to fit it. We assume that the design has changed since we bought our fridge freezer in 2016.
The instructions make it look so easy - if only !!
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by Mike O'Sullivan
21/01/2025
Bosch Dishwasher Repair
Part arrived promptly, quite easy to fit.
Suspect it’s a pattern part and not Bosch OEM
Time will tell.
Impressed so far.
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by Nigel
21/01/2025
Good range of products and easy to…
Good range of products and easy to search and use.
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by Michael Biggin
21/01/2025
They have been very patient searching…
They have been very patient searching for a spare part for me they are very very helpful and I thank them for the time and effort they have put in cheers
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by Mr Michael Byrne
20/01/2025
Replacement Coffee Machine jug
Perfect product. Great communication and next day delivery option too. Thanks!
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by EOR
20/01/2025
Web site easy to navigate
Web site easy to navigate. Part arrived promptly and was exactly what was needed.
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by Tony Berry
20/01/2025
Spare delivered quickly at a reasonable…
Spare delivered quickly at a reasonable price
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by Heather Chamberlain
20/01/2025
Helpful assistance by phone and swift…
Helpful assistance by phone and swift delivery of the spare part I needed
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by BRIAN LANGDOWN
20/01/2025
48 hours response to a wrong item…
48 hours response to a wrong item delivered.bought elsewhere with next day delivery
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by MS SHARON NOLAN
20/01/2025
Exceptional customer service
Just before Christmas, my elderly dad removed the glass panels from their Zanussi 55-inch gas oven to clean them. While putting them back, one of the panels shattered into tiny pieces, leaving my parents devastated. I went online to eSpares website and ordered the inner door glass. However, later that day, an appliance technician informed me that the oven actually had three glass panels (with the outer door being one of them). Realizing I had ordered the wrong panel, I quickly emailed eSpares back to explain the mistake and requested to cancel the order.
The following day, I received a reply from them informing me that the order had already been processed but reassuring me that they would reimburse the full amount. To my surprise, they also stated that I wouldn't need to return the glass once it arrived. I was a bit skeptical but decided to wait and see. True to their word, the full refund was issued within a week!
The glass panel also arrived, carefully wrapped, just as they had promised. I cannot recommend this company highly enough, their customer service is exceptional. It's rare to encounter such outstanding service these days, and it was truly refreshing. Unlike the usual hassle of returning incorrect items and chasing refunds, eSpares made the process completely stress-free. Fair play to them for their fantastic customer service. Would highly recommend this company & give them 10 stars ?? if possible.
Sharon Nolan, Naas, Co. Kildare, Ireland
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by Neil Coulson
20/01/2025
Super quick post of item and at a good…
Super quick post of item and at a good price
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by scott
20/01/2025
Delivered the part super quick and…
Delivered the part super quick and enabled me to fix my washing machine cheaply
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by freda ohara
20/01/2025
Arrived before expected date
Arrived before expected date. Vacuum filter the correct part. All working fine
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by customer
20/01/2025
Excellent service
Excellent service, next day delivery
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by Phill
20/01/2025
I have fixed both my Smeg range and My noisy Freezer cooker…
I have fixed both my Smeg range cooker and my noisy Samsung Fridge Freezer which needed a new fan motor. The video to change a freezer fan was really easu to follow. The biggest adavantage of using espares was the returns. It is very easy to order the wrong parts when you have never done repairs like these before.
After the first mistake I found that returning parts was a doddle. Which reduces the stress if you get it wrong. The new parts came quickly and I was confident i'd get a refund even if I made a mistake.
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