Website very easy to use speedy delivery excellent service.
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by Rev Samantha Watts
30/12/2024
Simple to use website
Simple to use website, super fast delivery, you rescued my Christmas dinner!! Thank you
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by Waldi
30/12/2024
Really good quality and service
Really good quality and service
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by Terence Mcgillicuddy
30/12/2024
Washing machine drain filter- Great value
Great value, easy to order and efficient delivery
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by barbaraw
30/12/2024
Prompt and efficient
Prompt and efficient. Will use again
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by Dionysia Conway
30/12/2024
First Class
User friendly website, products well packaged and arrived next day. Perfect all round
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by Mrs McAdam
30/12/2024
Oven lamp removing tool…
Arrived in under 24hrs and worked perfectly.
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by Nick G
30/12/2024
Didn’t think I would be scoring a 1 for…
Didn’t think I would be scoring a 1 for a site that has been excellent in the past. I noticed an issue with order shortly after placing it, website said I could correct the error on the website, but it wouldn’t let me, help page said I could cancel it from the website, but I couldn’t. Contacted support via webpage chat to cancel, which they said they did then 12 hours later they shipped it anyway, to the address I told them was incorrect. Receiver at wrong address accepted order so now am fighting to get my money back.
Customer service and contact ability have taken a dive since Screwfix brought them out. I would seriously look into the capabilities of the site and please get a call centre set up, relying on a site chat really makes it hard to resolve issues.
Sad really, they are a useful site, but hard work when something goes wrong.
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by Owen Davis
30/12/2024
Saved Christmas!!
Superb Service!! Had to order a fan oven element on the 23rd of December to arrive in time to be able to cook Xmas dinner. Turned up in the backhills of Wales by 10am on Xmas Eve morning, and saved our Christmas!! Now that's what you call service!!
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by Tony Vecchione
30/12/2024
Cooker element failed two days before…
Cooker element failed two days before Christmas, Purchased one from Espares with next day delivery, Was not optimistic as next day was Christmas Eve, My element arrived on time as promised, Christmas saved, Thanks . Tony.
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by ANDREW GREENWOOD
30/12/2024
Did the job
Did the job. Arrived on time.
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by Mr Paul Irwin
30/12/2024
Brilliant service, saved Xmas
Easy to order, great delivery
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by Sanjay Rajani
30/12/2024
Delivered overnight to arrive on Christmas Eve
Had the correct spare part and delivered overnight
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by Mr Steven Nixon
30/12/2024
Ordered on the 23 Dec delivered Xmas…
Ordered on the 23 Dec delivered Xmas eve. Brilliant service.
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by Mr A Black
30/12/2024
Quick delivery, competitive pricing
Exactly what I needed, delivered quickly and for a competitive price.
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by lucy
30/12/2024
Very pleased
Website easy to use to make sure it was a suitable product & came quickly & well packaged
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by Mr Matthew Maher
30/12/2024
Well done many thanks!
My spare part was dispatched to me but went missing in post.
I emailed e spares and they dispatched the part again which arrived promptly and I was
Very happy to be able to repair our tumbledryer .
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by Mike
30/12/2024
Parts arrived promptly
Parts arrived promptly, saved our washing machine, thank you
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by Adrian Gilbert
30/12/2024
Ordered replacement glass shelf
Ordered a replacement glass shelf for fridge, Item was well packed. Very good selection of parts to choose from. Prompt delivery and service
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by Christine Dodgson
30/12/2024
Excellent service.
Excellent service from the easy to navigate website and super quick delivery. I was impressed by the choice and competitive prices on the website. The item arrived next day, in perfect condition and well packed. Looking forward to shopping again at a future date.
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