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Fault Diagnosis
Click on your fault to see common causes and solutions.
- Machine does not function
- No water present
- Does not wash clean
- Does not empty
- White streaks on dishes
- Ring marks on glass items
- Glass items sticky
Safety First! Please make sure that you've switched off your appliance and disconnected it from the mains before beginning any repair.
Machine does not function
-
No power
Check flex, plug wiring, fuse and mains supply for faults. -
Door switch not closed
Check loading of items and that door is properly closed. -
No water
Ensure water supply is present and turned on. Check for hose filter blockages.
No water present
-
No water supply
Ensure water supply is present and turned on. -
Inlet valve blocked or faulty
Check for blockages. Continuity test the valve's operation with a multimeter. If necessary, replace the inlet valve.
Does not wash clean
-
Incorrect quantities of detergent
Refer to your user manual. -
Machine incorrectly loaded
Check our guide on correctly loading your dishwasher. -
Sump filter blocked
Clean the strainer and filter.
Does not empty
-
Sump strainer or filter blocked
Clean the filter. -
Blocked sump or drain hose
Check and clear. -
Faulty drain pump motor
Contact a qualified repairer.
White streaks on dishes
-
Insufficient or no salt
Check the salt dispenser. -
Machine not rinsing properly
Contact a qualified repairer. -
Softener unit faulty
Contact a qualified repairer.
Ring marks on glass items
-
Too little rinse aid
Check level and setting. Top up if necessary.
Glass items sticky
-
Too much rinse aid
Check rinse aid setting. Top up if necessary.
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