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How to Replace the Drum Support Wheel on a Candy Tumble Dryer

If you've noticed that your Candy tumble dryer has become noisy when it turns, this could mean that the support wheel has failed and is in need of replacing. In this article, we're going to run you through how to carry out this replacement step by step to get your tumble dryer running at 100% again.

What you will need:

Safety first!

Always disconnect your appliance before carrying out any repairs or replacements.

How to replace the drum support wheel step by step

Let's dive in! To learn how to replace the drum support wheel on your Candy tumble dryer, simply follow the step by step guide or watch the video below.

Step 1: Find your tumble dryer's model information

To make sure you find the correct replacement wheel for your tumble dryer, you need to find the appliance's model information. You can usually find this in the corner of the door panel as pictured below. However, it may also be on the tumble dryer's door, or on the side or back of the appliance. The model number usually consists of a combination of letters and numbers and could also include characters such as a dash (-) or a slash (/).

Tumble dryer model information in the corner of the door panel

Step 2: Remove the top panel

To begin the replacement, you will need to remove the two screws in the top corners at the back of the appliance. This will allow you to remove the top panel.

Unscrew the two screws in the top corners at the back of the tumble dryer

Step 3: Remove the control panel

Disconnect the electrical connections by pulling them out. Be careful not to damage the wiring as you do so.

Pull out the electrical connections from the control panel

Then remove the two screws that hold the control panel in place before lifting the panel away.

Unscrew the two screws that hold the control panel in place

Step 4: Remove the door seal

Open the door and remove the door seal by simply pulling it off of the frame.

Open the tumble dryer door and pull the door seal off the frame

Step 5: Remove the kickplate

Remove the kickplate at the bottom of the machine. Again, you can simply pull this away.

Pull the kickplate away from the bottom of the tumble dryer

Step 6: Remove the front panel

To remove the front panel, unscrew the eight screws that hold it in place. There are two at top of the panel, one in each corner.

The two screws, one in each corner at the at top of the front panel

There are another four screws in the corners of the door frame.

The four screws in the corners of the tumble dryer door frame

And lastly, there are two underneath the panel - again, one in each corner.

The two screws, one in each corner underneath the front panel

Finally, disconnect the electrical connections from the front panel to remove it completely.

Step 7: Remove the front ring assembly

To remove the front ring assembly (found behind the front panel), start by taking out the electrical TOC connection.

Then remove the four screws that hold it in place in the corners. For this, you will need the nut spinner.

To finish removing the assembly, gently lift it up to unhook it from the bottom. Then, carefully manoeuvre it out and lift it away.

Step 8: Remove the drum support wheel

You can then find the drum support wheel in the corner of the inner side of the front ring assembly. Using your nut spinner, remove the screw. Then remove the washer, which is the small metal ring found between the screw and the wheel. Once the screw and washer have been removed, you can then take the wheel off of the assembly.

Step 9: Refit the new drum support wheel

You can now replace the old drum support wheel with the new one. Secure it in place on the front ring assembly by returning the washer and the screw, once again using the nut spinner to tighten the screw back into place.

Step 10: Refit the front ring assembly

When refitting the front ring assembly, push the top into place first. Then angle it so that you can slot the bottom into place too.

When the assembly is in place, you can refit the four screws with the nut spinner.

Then refit the electrical TOC connection once the assembly has been screwed back into place.

Step 11: Refit the front panel

Before fitting the front panel back into place, refit the electrical connections for the door lock.

Then, screw the front panel back into position with the eight screws you removed earlier.

Step 12: Refit the door seal

Refit the door seal by pushing it back into place around the frame, working your way around as you do so. Once the door seal is in place, close and open the door again to make sure it has been refitted correctly and is not obstructing the door in any way.

Step 13: Refit the kickplate

To refit the kickplate, simply slot it back into place.

Step 14: Refit the control panel

Screw the control panel back into place with the two screws you removed earlier.

Then refit the electrical connections.

Step 15: Refit the top panel

Finally, slot the top panel back into place.

Finish by returning the two screws at the back of the appliance to secure the panel.

There you have it - how to replace the drum support wheel on a Candy tumble dryer. Your appliance should now be working properly again and no longer making excessive noise.

While you're here, why not make the most out of your tumble dryer and take your laundry game to the next level? Get your hands on some of our tumble dryer softener balls for an energy-saving, eco-friendly and chemical-free alternative to fabric conditioners. Your clothes will be scented and softer than ever in no time.

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