If your Samsung ecobubble washing machine runs into a fault of some kind, it will often display an error code to let you know there's a problem. However, understanding these error codes and knowing how to fix them isn't always easy. That's why we're here to show you how to fix Samsung ecobubble washing machine error codes 3C, 3C1, 3C2, 3C3 and 3C4 step-by-step and help you get your appliance back in action.
When a Samsung ecobubble washer displays one of these particular codes, it means there is a problem with the motor. Along with these error codes, you may have also noticed other symptoms such as the washing machine drum not spinning at all or spinning in a jolting manner. Let's take a look and get to the bottom of the problem together.
However, if your Samsung washer is showing a different error code instead, we can also help you fix that with our full guide on Samsung washing machine error codes.
What you will need
When these error codes show, the issue may be a fairly easy fix... but it may also mean the motor needs replacing entirely. Here are the tools you'll need to carry out all the necessary checks - and replace the motor if necessary:
- Phillips screwdriver
- 10mm socket (if motor replacement is needed)
- New motor (if motor replacement is needed)
Finding your model number
If you follow this guide and find that you need a new motor, you'll first need to learn your washing machine's model number. This number will help you buy the correct replacement motor for your particular appliance. If you don't know what this number is or how to find it, don't worry. Our article on how to find your washer's model number will get you in the know.
How to fix Samsung ecobubble washing machine error codes 3C, 3C1, 3C2, 3C3, 3C4
Let's begin! To learn how to fix error codes 3C, 3C1, 3C2, 3C3 and 3C4 on a Samsung ecobubble washing machine, either watch our video tutorial or follow our written step-by-step guide below.
Safety first
Remember, always make sure you've switched off your appliance and unplugged it from the wall before carrying out any work.
Step 1: Remove the back panel
First, you'll need to remove the washing machine's back panel to access the motor. Use your Phillips screwdriver to unscrew the six screws that hold the back panel in place.
Once unscrewed, you can remove the back panel by hand and place it aside with the six screws.
Step 2: Check the electrical connection
Now you will be able to see the motor beneath the drum inside the washing machine. The first thing you're going to want to check is the electrical connection to the motor. An error code may have appeared because this connection has come loose, so check the electrical connection to the motor and make sure it's fully plugged in. It's also a good idea to unplug the connection and plug it back in again, just to be thorough.
Once you've done this, you can test your washing machine. If the error code has disappeared and your washing machine is running again, it means the problem has been fixed. If the error code persists and your washer still isn't working properly, however, it means the motor will need to be replaced. You can revisit our instructions at the beginning of this guide to find your model number and ensure you buy the right motor for your particular appliance before continuing.
Step 3: Remove the belt
To remove the motor, you'll first need to remove the belt that's wrapped around the motor's spindle. Before doing this, disconnect the electrical connection from the motor.
Then, to remove the belt, turn it and pull it towards you gently until it comes off the spindle. Take care as you do this, as the belt can pop free quite suddenly.
Once the belt comes off the spindle, also remove it from the large drum pulley wheel and place it aside.
Step 4: Remove the old motor
Now you can go ahead and remove the old motor. First, use your 10mm socket to unscrew the two identical upper bolts that hold the motor in place.
With the bolts removed, you can pull the motor off the lugs towards you.
Once the motor comes free of the lugs, you can pull it out of the washing machine. You may need to lift the drum up slightly to make enough room to remove the motor.
Step 5: Fit the new motor
Now it's time to fit the new motor! When fitting the motor, you will need to line up the four circular motor mounts with the four support lugs beneath the drum. There are two circular mounts on the front of the motor and two on the back. Likewise, there are two support lugs at the front beneath the drum and then two at the back.
Work the motor beneath the drum, then fit the motor into place by making sure all four lugs are slotted into the circular motor mounts.
With the motor firmly in place, use your 10mm socket to refit the two bolts to the two outer lugs.
Step 6: Refit the washing machine belt
Now it's time to refit the belt. When doing this, place the belt over approximately one third of the large pulley wheel on the left-hand side.
Then also place the bottom of the belt around the spindle beneath the drum. When doing this, make sure the side of the belt with the track marks is facing inwards and touching the spindle and wheel.
You can then slowly and gently turn the pulley wheel, which will feed the belt into place all the way around the wheel. Be very careful as you do this, making sure you don't trap your fingers behind the pulley wheel.
Once the belt is in place around the wheel, keep turning it and pushing it back on the lower spindle to make sure it's securely fitted.
With the belt fully refitted, don't forget to also reconnect the electrical connection beneath.
Step 7: Refit the back panel
Finally, you can finish this process by refitting the back panel. To do this, simply screw the back panel into place on the back of the machine with the six screws you removed earlier.
And there you have it! How to fix a Samsung ecobubble washing machine when it's displaying the 3C, 3C1, 3C2, 3C3 and 3C4 error codes. Your appliance should now be working properly once more!
Now that your washer is up and running again, why not make sure you're using it as efficiently as possible too? Our guide on washing machine energy-saving advice will help you save money, energy and time when using your appliance whilst also getting the best results!
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